Customer Service Before Your Wedding Day

• You will be treated courteously at all times
• You will receive timely phone calls and letters
• We will share suggestions and ideas from over 25 years of experience
• We want you to feel that we genuinely care about what you want
• Full time office and studio for customer consultation
• Available in person almost anytime
• Cmprehensive, personalized web site ceremony and reception planning system
• You choose all the announcements, activities and events
• At your option, you may choose all the cocktail, dinner and dance music
• If you prefer, we can suggest music for you and format a “can’t miss’ program
• Special requests welcome; unlimited music library
• Free, private choreographed opening dance lesson
• Complete advance review of all your wedding day plans
• A staff of ten wedding day specialist DJs to choose from
• We match a DJ to your personality and music preferences
• Your assigned DJ will call to confirm details with you before your wedding day
• An additional DJ will be on call on your wedding day with identical music and equipment
• All services are guaranteed

Customer Service On Your Wedding Day

• All equipment is set up with music playing a minimum of 45 minutes before arrival of guests
• Entire set up is compact and high-tech with a formal black and white “look”
• No garish business signs, no cards placed on guest tables, no flashing disco mania lights
• Dance floor lighting is focused on and washes across the dance floor, not in your guest’s eyes
• Bose and JBL bi-amp speakers for the ultimate in clear and tight sound
• All DJs look sharp in a suit and tie, like a well-dressed guest with a “classy but fun” style
• As soon as you arrive, your DJ will greet you with your favorite drink, check on anything you may need and confirm important details with you
• Your DJ will make all announcements and lead you through every moment of your reception
• High style cocktail and dinner music is played just below conversation level
• We will organize your entire bridal party for enthusiastic introductions before dinner
• Wireless microphone for all toasts and the prayer
• Interactive dinner events of your choice create a fun atmosphere
• Opening dances are presented in the correct order and clearly introduced
• Dance music volume levels will be “just right” for guests to celebrate on the dance floor and for guests to comfortably carry on conversation
• Never any “dead air.” Announcements and music are non-stop for your entire reception.
• Your DJ will host special events and mixer activities to maximize dance floor activity
• Your DJ will give your dance music song choices first priority for play
• Song requests from guests that mix well with the dance music you’ve chosen are welcome
• Songs on your “no list” will not be played, even if requested
• Your DJ will be such a confident host and music mixing expert that all you need to think about is celebrating your marriage with your family and friends
• Need to change a few things during the reception? No problem! It is easy for us to “go with the flow.”

Customer Service After Your Wedding Day

• By U.S. Mail, we will send you a service and performance evaluation questionnaire so you may share your thoughts with us about our service.
• We like to stay in touch with our customers, so we will be in touch with you from time to time.
• When you are in Crown Point, please stop by our studio. We would love to see you again!